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Training, Maintenance and Support Services
A nucleonic instrumentation provider offering a full and comprehensive range of
in-house support services.

At Tracerco, we like to ensure that the postive customer
experience continues after the purchase of our
products. We offer full local support, training,
maintenance and optimisation expertise for all of
our products including source licensing, importing
and storage (until required for commissioning).
Our service and support team includes a network of highly
experienced instrumentation engineers and radiation
protection consultants. Their extensive practical knowledge
and understanding of some of the most complex process
problems the industry encounters ensures fast and
effective support. With our strategically located offices
worldwide, we can assist with source delivery, storage,
license regulations and commissioning.
Our instrument support services include:
Legislative Compliance
Leak test certification - periodic leak tests must be carried
out to ensure that radioactive material has not leaked and
caused contamination.
System health checks – annual/bi-annual function testing
and inspection of your measurement system components
ensure continued operability and compliance.
Radiological critical examinations – documented
assessment following installation of equipment or following
changes made that may affect the system.
Source integrity assessments – assessment of
radioactive sources at or near to recommended working life.
Equipment integrity reports – a thorough inspection is
carried out on source containers, shutter mechanisms and
arming rods every five years.
Optimisation
Performance assessment – in addition to re-calibrations
and trip testing we can establish present day accuracy
of your system. Such information can ensure existing
equipment continues to meet requirements now and
in the future.
Validation services – this mobile, non-intrusive diagnostic
facility gives you ultimate confidence in determining the
position of level or interfaces within an application.
Field Services
Pre-commissioning services – include site surveys and
installation supervision of equipment by local Tracerco
personnel.
Repair, refurbish, relocate – repair, refurbish or relocate
your existing Tracerco equipment and provide all of the
necessary documentation.
Remove, recycle, replace – manage and remove, recycle
and replace sources.
Benefits include:
- Elimination of errors due to changes in the process/vessel
condition.
- Maintenance of equipment due to wear and tear or
damage over time.
- Maximised life and performance from the measurement
system.
- Ensuring the equipment meets all of the required regulations
(e.g. labelling, dose rates, signage, locks).
- Swab tests and certification.
- Upgrade to current state of the art detectors and software
with support.
Training
Training courses are designed to provide a comprehensive
understanding of our instrumentation systems to allow
efficient operation and maintenance as well as basic
radiation safety.
Comprehensive training courses are tailored to provide
delegates with the essential knowledge and understanding
that will enable them to operate and maintain your
measurement system. Training can be delivered at any
of our regional offices or at your premises.
Training modules include:
- Radiation awareness, hazards and source container safety
• Nucleonic instruments theory
- Level/trip and auxiliary equipment practical course
- Density/trip and auxiliary equipment practical course
- Software configuration, instrument calibration and fault
finding diagnostics exercises
- Practical fault-finding using our training equipment
To discuss tailoring a maintenance and support plan to meet your needs please fill out an enquiry form and we will get back to you.
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